Page 12 - Hollard Private Portfolio

Your responsibilities as the policyholder
Give us accurate information
You must make sure that all the information you give us about yourself, your property and your risk profile is accurate. This will include information about your financial situation, such as insolvency. Incomplete or incorrect information could affect the validity of your policy, and may result in us voiding your policy.
You must tell us immediately of any material changes that may increase the risk of loss or damage to your insured property. We will then have the right either to cancel the policy, or let it continue with new terms and conditions.
Be aware of how we use this information
Please note that the information you give us will be stored on databases and shared with other parties in the insurance industry in order to gather industry statistics, improve the quality of risk assessment and combat fraudulent claims. It is important to understand that this information will remain at the disposal of these parties, even after your policy with us ends.
Keeping pace with inflation
Every month, your sum insured will be increased by an appropriate percentage so that it keeps pace with inflation. At your policy renewal date, the increased sum insured will be formally reflected in your Schedule, and your premiums will be adjusted accordingly.
This applies to the following sections:
○ House contents
○ Buildings
○ All Risks – Unspecified property
It remains your responsibility to ensure that you are adequately insured at all times.
Prevent/minimise loss or damage
You must take all reasonable steps to prevent loss or damage, death, bodily injury, liability and accidents and reduce the damage to your insured property after an event, or we might not compensate you for any loss or damage. For example, if you have a leak in your pipes that causes flooding in your home, you have a responsibility to call in a plumber to turn off the flow of water to prevent further flooding; you cannot just leave things as they are.
Tell us if you wish to cancel the policy
You may cancel the policy at any time. If we wish to cancel the policy, however, we must give you 31 days’ written notice. If your policy is an annual one, we will have the right to keep a small portion of any premiums we refund to you.
Your responsibilities as the policyholder
We may check all information
In order to ensure that your risk profile is correct, we may verify all information you give us – including your credit rating, claim history with other insurers and your safety record as a driver. If any information is found to be missing or incorrect, we may reject your claim or cancel your policy.
10 Hollard Private Portfolio – Version 3.0.0 – 20 April 2020