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Household contents
1. Fire
Fire, lightning or explosion
You are covered for loss or damage to the contents of your home or on your premises that is caused by fire, lightning or explosion.
2. Weather and earthquake
Storm, wind, water, hail, etc.
You are covered for loss or damage to the contents of your home or outbuildings that is caused by storms, as well as related activity such as wind, water, snow, flood and hail.
However, this does not apply to property that is out in the open or not under a roof, unless it is something designed to operate in the open, such as garden furniture.
You are also covered for loss or damage to your contents arising from an earthquake.
3. Leaks, flooding
Overflowing of water apparatus; leakage of oil
You are covered for resultant loss or damage to the contents of your home or outbuildings that is caused by leaks and flooding. Examples are bursting pipes, overflowing water tanks, exploding geysers and sudden leakage of oil from heaters.
4. Impact
Impact with the building; falling trees
You are covered for loss or damage to the contents of your home or outbuildings that is caused by sudden impact. Examples are a tree falling onto your home, or a wall collapsing onto a part of your property. However, the cover does not apply if the event is caused by outside agents – for example, tree fellers or building contractors – in the course of work they are doing for you.
5. Theft
There is no cover for theft or attempted theft if the Limited cover option is selected, as shown in your policy Schedule.
Theft pay-out depends on underlying circumstances, security and occupancy
The exact amount we pay out for theft always depends on the underlying circumstances. Sometimes we pay out up to the full amount insured – for example, when the theft occurs from your home. At other times, we pay less than the full sum insured, or simply a limited amount – for example, when the theft occurs from your outbuildings and the minimum security is not in place. These lesser amounts are spelled out in the Schedule.
Unoccupancy at time of loss or damage
If your home or outbuildings are unoccupied and you do not comply with the minimum security requirements, you will have no cover for loss or damage caused by theft other than the amount stated in the Schedule under Limited pay-out following forced entry or exit.
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