Page 134 - Hollard Private Portfolio - Version 3.5

132 Hollard Private Portfolio – Version 3.5 – 7 May 2024
Motor
What we do not cover
The total amount we pay to the financial institution will not cover your full outstanding loan amount, because the
following is not covered:
○ The excess due on your vehicle claim.
○ Any amounts that we may deduct from your claim because there is no cover or limited cover, such as towing,
storage and release fees where you did not arrange towing through us.
○ Instalments which are in arrears and any interest on them.
○ Any early settlement penalties.
○ Any extra fees charged by your financial institution.
○ Any amount noted on the finance agreement for on the road costs, service or delivery.
○ Premiums for insurance, motor warranties and maintenance plans. These must be refunded to you by the
administrator of the policy or warranty.
○ Amounts added to the initial loan amount of your finance agreement after your vehicle’s cover start date, and
any finance charges and interest on it.
○ If you make any changes to your finance agreement after your vehicle’s cover start date, and these changes
result in a higher outstanding loan amount, then you are only covered for the original outstanding loan amount
before the changes were made.
4X4 cover
Conditions of use of your vehicle
○ Private, work, business and 4X4
– private use (social, domestic, pleasure) and all travel to and from work
– travel for business or professional purposes excluding travel for commercial purposes
– conducting or guiding of trips on recognised 4X4 off-road trails (these are named and registered
off-road trails which you pay a fee to drive on), and while the driver is receiving off-road training
instruction at any off-road training facility. Such training facility must be fully registered and adhere to
the regulations applicable to recreational driving as stipulated in accordance with the South African
Qualifications Authority (SAQA).
We will not pay more than the limit stated in your policy schedule for:
Emergency accommodation
If your car is stolen, damaged or it breaks down, resulting in an overnight delay, we will pay you back the cost of the
emergency accommodation for you and your passengers.
First aid equipment
We will pay for the cost of replacing any lost or damaged first aid equipment which was not supplied with the vehicle
when new.
○ We do not cover theft from an unattended vehicle, except in the following instances:
– The vehicle itself is securely parked (for instance inside a locked building or behind locked gates), and
there are clear signs of forcible or violent entry into the building or the premises.
– The vehicle is locked, there are clear signs of forced entry and the item is out of view, for instance
inside a locked boot, inside the glove compartment or under a seat.
– In the case of remote blocking, there is no cover unless there is CCTV footage or other indisputable
proof available.
Fitted winch equipment
We will pay for accidental loss or damage to winch equipment fitted to your vehicle, caused by sudden and unforeseen
mechanical or electrical breakdown, failure or breakage.