Page 42 - Hollard Private Portfolio - Version 3.5
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40 Hollard Private Portfolio – Version 3.5 – 7 May 2024
Buildings
Occupancy
If your property is unoccupied, the following conditions apply:
○ There is no cover for theft if you leave the property unoccupied for more than 60 consecutive days, unless the
building is listed as a holiday home in your policy schedule. We may apply new conditions if you ask us to extend
cover for longer than 60 consecutive days and we agree.
○ There is no cover if the property is vacant, abandoned or illegally occupied.
Storm, hail or flood damage
We do not cover storm, hail or flood damage to the following:
○ The quality of water in a tank, swimming pool or spa. For example, your pool water that turns green after a
thunderstorm.
○ Paint when there is no structural storm damage to other parts of the home.
○ Unroofed or partially roofed structures.
Subsidence, landslip or ground heave
No cover for subsidence, landslip or ground heave, if it is caused by:
○ Normal settlement, shrinkage, or expansion of the building.
○ Structural alterations, additions, or repairs.
○ The inadequate compaction of infill or construction.
○ Damage which existed before your policy started.
○ The removal or weakening of support to the building.
○ Excavations on or under land other than mining operations.
○ Defective design, materials, or workmanship.
○ Loss of or damage to solid floor slabs or any other part of the private residential building or outbuildings
resulting from the movement of such slabs, unless the foundations supporting the external walls of the building
are damaged by the same cause at the same time.
○ Work necessary to prevent further loss or damage due to subsidence or landslip, except where appropriate
design precautions were implemented during the original construction of the building and any subsequent
additions thereto.
○ Consequential loss of any kind whatsoever except as specifically provided for under the Alternative
accommodation or loss of rent benefit.
Superficial damage
We do not cover chewing, chipping, cracking, denting, discolouration, scratching or tearing of an item unless the
functionality has been affected and it can no longer be used. This exclusion does not apply to fish tanks.
Thatched roof and non-standard construction
We will not pay for loss or damage to:
○ The private residential building (main building) that has a thatched roof or roof of non-standard construction,
unless your policy schedule reflects that the roof is made of thatch or is a roof of non-standard construction.
○ An outbuilding or permanent structure with a roof that is more than 15% of the total square metres of the main
building’s roof and has a thatched roof (such as a thatch lapa) or is of non-standard construction, unless the
outbuilding or permanent structure is specifically mentioned in your policy schedule.
IMPORANT: We do not require the outbuilding or permanent structure to be specifically shown on your policy schedule
if the surface area of its roof is less than 15% of the private residential building’s roofed area and this building is of
standard construction.