Page 25 - Non-motor Performance Report

4.2 TAT & Productivity Summary – Feb 2018 *Work in progress
HOLLARD BRANCHES
KPI
Combined
Average TAT
104
TAT Adherence – Actual
7,13%
TAT Adherence – Target
85% in 45 days
Per Resource Productivity
8 per day
Per Resource Productivity Target
10 per day
HUB
KPI
Personal
Average TAT
days
TAT Adherence – Actual
%
TAT Adherence – Target
80% in 45 days
Per Resource Productivity
7 per day
Per Resource Productivity Target
6 per day
Red Carpet
KPI
Combined
Average TAT
48
TAT Adherence – Actual
38,10%
TAT Adherence – Target
85% in 45 days
Per Resource Productivity
3 per day
Per Resource Productivity Target
7 per day
AGRI – Work in progress
KPI
Combined
Average TAT
days
TAT Adherence – Actual
%
TAT Adherence – Target
85% in 45 days
Per Resource Productivity
per day
Per Resource Productivity Target
7 per day
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