Page 111 - Hollard - Private Portfolio Policy Wording
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Motor
Window glass
We may use suppliers other than the original manufacturer but always subject to cer  ca on and subject to the required SABS standards.
You always pay the  rst amount, or excess
You will always have to pay the  rst part of any claim se lement. This is known as the excess, and is listed in the Schedule.
Your bank may take part of your pay-out
If you are  nancing your vehicle with a bank or authorised credit provider, be aware of the fact that they are en tled to use your insurance pay-out for a write-o  to se le any money that you s ll owe them, if they feel that this is the only way to recover the money. This is a standard clause in the contract that you signed with them when you purchased your vehicle.
How we handle claims in neighbouring countries
○ If you have a valid claim, we may decide either to have the vehicle repaired in the country concerned, or have you bring it back to South Africa for repairs
○ We will not pay for the following:
– the  of parts or accessories while the vehicle is le  unguarded at the scene of an accident
– more than the amount in the Schedule for towing costs and bringing the damaged vehicle back to South Africa
– any government-imposed du es, customs, charges or stamps
– if the vehicle is a write-o  and you do not bring it back to South Africa, we will deduct the value of the salvage from your pay-out. The value of the salvage will be the amount we would have received for it in South Africa. You will remain the owner of the salvage and be responsible for complying with any local government requirements2.
Example
If you successfully claim R10 000 for the repair of your vehicle, and the excess for that claim is R1 000, your net pay- out from us will be R9 000.
2 Please note that when you cross the border into the neighbouring country, you usually sign an agreement on the temporary import permit sta ng that you will remove the car from that country when returning to South Africa.
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