Page 54 - Policy Wording - Hollard Prestige Portfolio

52 Hollard Prestige Portfolio – Version 1.5 – 19 June 2024
Section 1 – Home
○ We do not pay for loss or damage to fixed equipment directly or indirectly caused by:
– gradual deterioration, depreciation, wear and tear
– faulty design or workmanship or using tools or equipment in an incorrect manner
– vermin, rats, mice, insects, pests or domestic pets
– cleaning or repairing
– purposefully overloading the fixed equipment
– any loss or damage that is insured under a manufacturer’s warranty or service contract.
○ We will not cover loss or damage caused by defective workmanship or design, defective materials, structural faults
or faulty designs.
○ We do not pay for loss or damage caused by water seeping or running:
– through the earth (sometimes called hydrostatic water seepage)
– through or down the sides of earth or earth fill that is up against your home
– down the sides or underneath swimming pools or spas causing them to move, change shape or lift or leak
– up against or through retaining walls and forcing them to move or crack.
○ We do not pay for storm, hail or flood damage to:
– free-standing walls with no supporting pillars or structures
– the surface of a tennis court
– a wharf, jetty, pontoon or sea wall
– water in a tank, swimming pool or spa
– liners or covers for swimming pools or spas
– paint when there is no structural storm damage to other parts of the home
– unroofed or partially roofed structures
– gates, fences or wall fences that were in a state of disrepair which would have been obvious to a reasonable
person before the damage occurred.
○ We do not pay for theft or misappropriation by your tenants, paying guests, house sitters, domestic employees
or someone that does not form part of the household unless violence or force is used.
○ Home unoccupied
We do not cover loss or damage that occurs after your home has been unoccupied for longer than 60 consecutive
days unless you have told us about this and we have agreed to provide cover in writing and you have paid any
additional premium we may require.
○ Property occupied by tenants
We will not be liable for any loss of damage resulting from malicious damage and loss or damage as a result of
theft or attempted theft unless there is clear evidence of violent and forced entry or exit.