Page 8 - Policy Wording - Hollard Prestige Portfolio

6 Hollard Prestige Portfolio – Version 1.5 – 19 June 2024
Introduction to your policy
Conflict of interests relating to ITOO
○ ITOO receives more than 30% of their income from any insurer.
○ ITOO does not have a relationship with any insurer that provides a financial interest other than ownership.
○ ITOO does not have a relationship with any other broker or binder holder and/or administrator that provides an
ownership or financial interest.
○ ITOO does not have a relationship with any distribution channel that provides an ownership, financial interest or
support service.
○ The Hollard Group has an equity interest in ITOO and Hollard has appointed a non-executive director to the board
of ITOO.
Any combination of these relationships and/or ownership or financial interests may present a potential conflict and as
such we need to ensure you are aware of these. A full copy of ITOO’s Conflict of Interest Management policy is available
on their website at www.itoo.co.za or by written request to info@itoo.co.za.
How we handle your personal information
We care about the privacy, security and online safety of your personal information and we take our responsibility to
protect this information very seriously. Below is a summary of how we deal with your personal information. For a more
detailed explanation, please read our official Privacy Notice on our website.
○ Processing your personal information: We have to collect and process some of your personal information in order
to provide you with our products and services, and also as required by insurance, tax and other legislation.
○ Sharing your personal information: We will share your personal information with other insurers, industry bodies,
credit agencies and service providers. This includes information about your insurance, claims and premium
payments. We do this to assess claims, prevent fraud and to conduct surveys.
○ Accessing your medical information: We may ask you to undergo any necessary medical testing or examinations.
We may also ask you to send us any medical information including the results of any blood testing we need to
accurately assess our risk or your claims.
○ Protecting your personal information: We take every reasonable precaution to protect your personal information
(including information about your activities) from theft, unauthorised access and disruption of services.
○ Receiving marketing from us: We will not use your personal information to send you any information about
products or offers from Hollard or Hollard’s partners. However, we will still send you communications about this
product.