Page 60 - Hollard Private Portfolio - Version 3.3

Personal computers
Electronic breakdown
We cover you for accidental electronic breakdown, such as a hard-drive crash.
Ensuring compatibility between your old and new computer
As part of getting your new computer operational, we can also cover you for any reasonable costs incurred to ensure that it is fully compatible with your old one.
Reinstatement of data
These are necessary costs and expenses incurred by you to reinstate data or programs lost as a result of accidental erasure. Please note that the Cyber incidents exclusion under the Understanding your policy section will apply.
What is not covered
You are not covered for any of the following scenarios:
○ loss or damage that is already provided for under a maintenance or lease agreement
○ theft from your place of employment, unless there are clear signs of forced entry into or exit from the building
○ any loss from an unattended vehicle, except in the following instances:
– The vehicle itself is securely parked (for instance inside a locked building or behind locked gates), and there are clear signs of forcible or violent entry into the building or the premises.
– The vehicle is locked, there are clear signs of forced entry and the item is out of view, for instance inside a locked boot, inside the glove compartment or under a seat.
– In the case of remote jamming, you will be covered up to the limit stated in the Schedule.
○ loss or damage from:
– the development of poor contacts, or the scratching of paint or polished surfaces
– any process of cleaning, maintenance or upgrading
○ parts that have a short life, unless this is a result of other insured damage to the computer that happened at the same time
○ any loss incurred as a result of your not being able to use your damaged computer
○ damage or liability of any kind not specifically provided for here
○ electrical, electronic or mechanical breakdown, unless the loss or damage is accompanied or caused by other insured damage, or the Electronic breakdown cover has been selected.
For example, you may need to change elements of your new computer, replace licensed programs or restore data that has become inaccessible on your old computer.
58 Hollard Private Portfolio – Version 3.3 – 9 Feb 2023