Page 123 - Hollard Private Portfolio - Version 3.4

Motor
Check your policy schedule
The cover in this section applies only if you have specifically asked for it to be included as part of your policy. If you are unsure, please check your policy schedule.
Caravan, motorised caravan and trailer contents – increased cover
Accidental loss and damage covered
We will pay for accidental loss or damage to your caravan/motorised caravan and trailer contents from any accidental cause.
If your contents are stolen from your unoccupied trailer, caravan, motorised caravan or side tent, there must be clear signs of forced entry or exit. Caravan/motorised caravan or trailer contents do not include permanent fittings of the caravan/motorised caravan or trailer.
We will not pay for loss or damage caused by the dishonesty of any person using your caravan/motorised caravan or trailer.
This cover is additional and applies if the limited cover is not enough to replace your caravan/motorised caravan or trailer contents.
The limit for this cover is in addition to the limit provided under the heading We also cover you for. Car hire
When we will arrange a rental vehicle
○ We will arrange for you to rent a vehicle if we accept a claim for loss or damage to your vehicle, except for claims for benefits listed under the We also cover you for section, such as window glass.
○ If your vehicle is still drivable, the rental vehicle is only available from the date that your vehicle is dropped off at our repairer.
○ You may use the rental vehicle from the date your claim is accepted until the earliest of the following:
– The end of the number of days you chose as shown in your policy schedule.
– The date that the repairs on your vehicle are finalised.
– The date that we settle a claim for a total loss.
– The date that we return your vehicle to you, if it is recovered after theft or hijacking.
– The date that we reject your claim, in which case you must pay back the cost of the car hire for the time that you used the rental vehicle.
What the car hire benefit includes
The car hire benefit includes the rental of a vehicle which is listed in the vehicle hire group that you chose, as shown in your policy schedule as well as all of the following:
○ Unlimited kilometers.
○ Airport surcharge for rentals from an airport.
○ Tourism levies.
○ Delivery or collections up to 25 kilometers from the nearest vehicle hire company contracted by us.
What is not covered
You are responsible for all of the following costs:
○ The admin fee charged by the vehicle hire company, the contract fee, refundable fuel deposit, toll costs unless you have chosen to extend your car hire benefit to cover these charges.
○ Fuel.
○ The amount that exceeds the amount payable under the Vehicle rental excess benefit, in respect of the excess
charged by the vehicle hire company for loss or damage to the rental vehicle.
○ Traffic or speeding fines while the rental vehicle is in the driver’s custody and control.
○ Costs after the rental vehicle has been in the driver’s custody and control for longer than allowed.
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