Page 22 - Hollard Private Portfolio - Version 3.4

○ Malware and similar mechanisms which are specifically designed to disrupt, damage or gain unauthorised access to a computer system or electronic data, such as viruses, worms, Trojans, logic bombs, spyware, ransomware and denial of service attacks.
○ Any unintentional failure, however minor, of any computerised system which is not directly caused by physical loss or damage.
Defective design, workmanship and materials
We do not cover loss or damage to insured property because of defective design, defective workmanship or defective materials, including any expenses to correct a fault in the design or construction of the insured property.
Electricity grid failure
We do not cover loss, damage, any amount of any kind, or liability that is caused (in any way) by Electricity grid failure.
○ This exclusion also applies to consequential losses in respect of any public utilities that are affected by Electricity grid failure, including but not limited to, the disruption of water, telecommunications and sewage systems. It also applies to other consequential losses, such as the deterioration of any food or other items.
○ This exclusion does not apply to Loadshedding which remains covered subject to the terms and conditions in your policy.
Gradual deterioration
We do not cover loss or damage caused by gradual deterioration. We specifically do not cover loss or damage caused by any of the following kinds of gradual deterioration:
○ Wear and tear from the ordinary day-to-day use of an item.
○ Dryness or moisture, exposure to light or extreme temperatures, except if the loss is caused by storm or fire damage, or if you are covered under the optional Subsidence, landslip or ground heave – extended cover benefit under the Buildings and Household contents cover sections.
○ Exposure to natural forces such as sunlight.
○ A slowly operating cause such as rust, rising damp, corrosion, decay, coastal or river erosion.
○ Any cause that was not sudden and unforeseen.
○ Lack of maintenance.
Insured property covered under a guarantee
We do not cover loss or damage to insured property that is covered by any warranty or guarantee, service contract, lease agreement, purchase contract or any agreement of any type.
Insured property for sale
There is no cover for movable insured property while it is in the possession of anyone selling it on your behalf. This includes leaving an item at a pawnshop, or even leaving an item unattended with a “For Sale” or similar notice.
Intentional acts
We do not cover liability, loss or damage caused by criminal, dishonest, reckless or intentional acts committed by you, members of your household or a co-insured. This includes if the event happens with your or their knowledge or consent.
Liability under agreement
We do not cover any liability because of a written or verbal agreement you entered into.
Losses covered by legislation
We do not cover loss or damage as a result of any event where compensation is provided for by written law in South Africa, or any other country where this policy might apply. An example in South Africa is the Road Accident Fund Act.
Understanding your policy
For example, a tenant who agrees to pay for weather-related damage to the building in their lease agreement, even though such damage would normally be the owner’s responsibility. The tenant’s liability to pay for such damage is not because of their negligence, but because they agreed to it.
20 Hollard Private Portfolio – Version 3.4 – 17 Aug 2023