Page 33 - Bay Union - Platinum Policy Wording
P. 33

How we se le your claim
De ni on of proof
These terms are used in the following pages and are de ned below.
○ Proof of purchase includes documents such as sales receipts or debit details on a credit card or bank statement. The proof of purchase should include the item descrip on or code, a purchase price, date purchased and where the item was purchased.
○ Valua on means a document completed by a quali ed professional valuator before the loss occurred. This includes an item descrip on, speci ca ons and the cost to replace the item in South African Rand.
○ Original opera ng manual means the original printed opera on manuals that came with the item.
○ Manufacturer’s box means the original packaging re ec ng the brand and model of the item.
○ Cer  cate of authen city means the original manufacturer’s documenta on.
Minimum proof of ownership and value
We require proof when items are lost, stolen or badly damaged. While we understand it is not prac cal to keep proof for every household item you own, there are items we do expect minimum proof of ownership for and these are described on the following pages. If you do not provide the required minimum proof of ownership set out in the tables for these items, we may reject your claim. We have the right to ask you for more proof and will do so in wri ng.
○ Jewellery
○ Watches
Amount claimed for each item or set
Minimum proof of ownership
Up to R25 000
One of the following:
• proof of purchase that iden  es the item
• a full descrip on and value from a jeweller obtained before the loss occurred.
Over R25 000
A valua on by a quali ed jeweller or professional valuator.
Amount claimed for each item or set
Minimum proof of ownership
Up to R25 000
One of the following:
• proof of purchase that iden  es the item
• a cer  cate of authen city
• an original opera ng manual
• the manufacturer's box.
Over R25 000
One of the following:
• proof of purchase that iden  es the item
• a warranty, guarantee or cer  cate of authen city showing the model or
serial number
• the manufacturer's box if it states the model or serial number
• a valua on completed by a quali ed professional valuator.
Bay Union – Pla num Policy Wording – 24 October 2016 31


































































































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