Page 5 - Hollard Namibia – Motor & Household Policy Wording

Understanding your policy
Key terms to understand
Schedule Claim
Insured event Excess Renewal
It shows what is insured, limits, excesses, premium and cover(s) When you ask us to compensate you for loss or damage
When something happens that you can claim for
The amount that you must pay when you have a valid claim
The anniversary date of the policy which is every 12 months from the start date of the policy, unless the SCHEDULE states otherwise. Also known as anniversary of policy.
Why the schedule is so important
A SCHEDULE is issued at the start of your policy, when changes are made and on renewal of the policy. It will show (amongst other things):
o what is insured;
o the covers you have chosen;
o premiums and fees;
o what excesses you must pay (where not shown in other documents); o the limits and sums insured (where not shown in other documents).
All payout amounts, sums insured and premium stated in the SCHEDULE include VAT and are in Namibian dollars.
Take some time now to acquaint yourself with the SCHEDULE. If you spot any errors, please tell your broker right away.
How to contact us
You may contact Hollard or give instructions, or tell us of any potential fraud:
o Write to Hollard: o Visit Hollard:
o Call Hollard:
o Fax Hollard:
o Website:
P.O. Box 5077, Ausspannplatz, Windhoek, Namibia Cnr. Jan Jonker and Thorer streets, Windhoek, Namibia +264 61 422 300
+264 61 422 349
www.hollard.com.na
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