Page 8 - Hollard Namibia – Motor & Household Policy Wording

Understanding your policy
Avoid Fraud
All dealings concerning this policy must be done honestly and in good faith. If you or any other person acting on your behalf are found to have engaged in fraudulent or dishonest behavior, you will lose all rights to claims and premiums and your policy will be cancelled from the date of the fraud or misrepresentation. We may take legal steps to recover damages from you.
Observe all terms and conditions
You must adhere to all warranties, terms and conditions stated in the policy and you must comply with the claims procedure set out in the policy wording.
Make sure you understand all warranties, terms, conditions and procedures as we may refuse to pay a claim if you fail to adhere to it.
Our responsibilities as the Insurer
We will give you notice of changes to be made to your policy
We may amend, cancel, endorse or limit cover in terms of your policy by giving you or your broker 30 days’ written notice. If you make changes to the policy it will be effective from the date and time agreed to by us. If we wish to cancel the policy, we must give you or your broker 30 days’ written notice.
When we renew your policy
If you pay your premium monthly, we will automatically renew your policy, unless you tell us otherwise.
We will adjust your renewal premium
We may adjust your renewal premium further if you submit a claim for an event which occurred in the previous insurance period, without giving you 30 days’ notice.
We will automatically increase the sums insured at renewal
The sums insured under sections – Household Goods, Buildings and Unspecified Property will be increased automatically on the renewal date of this policy by a percentage determined by us. This does not relieve you of your responsibility to ensure at all times that the sums insured represent the full replacement value of the property insured.
Example of fraudulent behavior are:
o providing false information or documentation in support of a claim or about your risk profile; o making a claim that you know to be false, fraudulent or exaggerated;
o obstructing the outcome of a legal matter.
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