Page 51 - Personal Underwriting Mandates & Guidelines - Binder product rules & addendums - Version 1

Recoveries and Third Party Procedures
4.2.2.3 a printout of the client’s policy document details
4.2.2.4 one hard copy of the claims print-out
4.2.2.5 a note of any other relevant information gleaned from the conversation with the client (noted on the action sheet).
4.3 All terms and conditions apply, as if the client had suffered damage to the vehicle.
4.4 No further action must be taken until a third party claim is received from the third party, his insurers or his attorneys.
4.5 If a third party contacts the broker/Hollard and no claim has been lodged, refer third party directly to the insured.
NOTE: Refrain from accepting any liability for a claim until the claim has been duly processed provided that the claim has not been rejected.
Full Binder Claims Mandates and Guidelines – V3: 2019 Page | 49