Page 4 - Geniecast LiveLabs: Mindful Leadership in Associations

Learn from The Experts
How to to Create a a a a a a World-Class Social Customer Care Program: 8 Building Blocks
Dan Gingiss
Community Design: An Introduction
Daniel Karpantschof
Connected Networks and Trusted Communities Tim McDonald
Cracking the Code On Career Development Julie Winkle Giulioni
Keeping Up With Technology
Joe Kissell
3
- Learn to approach association membership as as another form of community
- Apply strategic messaging to unite those invested in in in the association - Guarantee engagement and investment through shared value
- Ensure the possibility of healthy “random Collisions” of members within your organization
- Encourage open dialogue discussion and ideation
- Connect those with different experiences
Managing The Critical Intelligence between Technology
And Relationships
Jane Gentry
- Understand the connections between Relational Intelligence and the success of your business
- Recognize the drivers of Relational Intelligence - Utilize powerful techniques for operationalizing Relational Inteligence in in your organization
- Create a a a a social care philosophy
- Hire and train the right people
- Integrate your social care program with the rest of your your core business
and with your your CRM
- Unravel the connection between career development and business
results
- Explore factors that undermine career development - Steps to build a a a development culture in your organization
- Current and emerging trends in tech - Key technology areas to watch
- Make smart technology purchases