Page 97 - INTERNATIONAL SOS PR REPORT NOVEMBER 2023

Increasing rates of travel, post-Covid restrictions, and recent geopolitical tensions have amplified
the need for businesses to assess the safety and security of the accommodation used by their
travelling workforce and assignees. While most stays occur without incident, the importance of
reviewing accommodation risks has been highlighted in recent years by terrorism becoming
more prevalent, including attacks against hotels.

In light of this, International SOS has significantly bolstered its capabilities for advising
businesses on keeping employees safe when staying abroad through its enhanced Hotel Security
Advisor feature. International SOS’ long-standing expertise and robust assessment methodology
in managing hotel incidents, including in Mumbai, Bamako, Ouagadougou and Jakarta. This is in
addition to an operational capability in a variety of risk environments around the world, best
positions International SOS to provide accommodation-related support for clients.

Laurent Fourier, CEO, Health & Security Subscription Services at International SOS,
comments “As part of an organisation’s Duty of Care responsibilities, thorough vetting and
selection processes should be adhered to in order to maximise the safety of travellers and
assignees. To do this, business leaders need access to information on the most suitable options in
their desired locations, including potentially remote or high-risk areas. We are supporting our
clients to mitigate any security and health risks to their people by providing a structured suite of
secure accommodation services, including detailed and up-to-date intelligence on potential
security or health risks.”

The Enhanced International SOS Accommodation Services Ecosystem:
Workforce resilience subscription: When planning for upcoming travel, organisations need
access to safe hotel options for their out-of-country workforce.

• Assists with the improvement of employee health and wellbeing, strengthening an
organisation’s resilience
• Access to both International SOS’ vetted, security-assessed hotel proprietary database of
1,100 hotels and to Safehotels’ database
• Access to safe accommodation training through our digital learning portfolio*
• Trip and accommodation information can be monitored live using the Tracker function as
well as our Active Monitoring and Journey Management services

24/7 Assistance: Ahead of an international business trip organisations should check that the
accommodation booked is suitable for both the traveller’s and country’s unique risk profile.

• 24/7 access to safe, profile-specific accommodation advice based on itinerary and
circumstances
• Speak to a security expert about any accommodation needs in the context of an incident
or evacuation
• End-to-end journey management and active monitoring in high-risk locations

Consulting: In-depth risk assessments of hotels and their vicinities are available for the benefit of
organisations’ security teams.

• Includes in-depth analysis and on-the-ground risk reviews of specific hotels related to a
trip, event or assignment
• Access to a bespoke vetted hotel database based on operational locations
• Profile-specific accommodation recommendations and physical assessments for assignees

https://www.traveldailynews.com/travel-products/international-sos-launches-enhanced-safe-
accommodation-services/