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Issue 143 August 2024 PCMI Journal 7
Hello PCMI Members,
I hope this message finds you well.
It is with mixed emotions that I write to you today. This will be my final letter as your PCMI
Executive Director. After many fulfilling years in the association management business and serving
as the PCMI Executive Director for the past 14 years, I have made the heartfelt decision to retire.
I am looking forward to spending more time with my husband, family and friends, and on the golf
course!
Reflecting on my time with PCMI, I am filled with immense gratitude for the wonderful memories and friendships I have
made. The unwavering support and leadership from PCMI members have been invaluable, and the conferences held in
so many beautiful cities around the world have been a true highlight of my career.
I will deeply miss the work, the camaraderie, and the shared experiences we have enjoyed. However, I am confident
that I am leaving PCMI in very capable hands. I am pleased to introduce MSP Management Solutions Plus, Inc. (MSP)
as your new management partner. With great confidence, I entrust the leadership of Shawn McLaughlin, MSP’s CEO,
and Jennifer DiSanza, your new Executive Director. Along with the entire MSP team, the Institute will benefit from their
extensive expertise in strategic planning, membership growth and retention, meeting planning, marketing, and social
media.
MSP Management Solutions Plus, Inc. (MSP) is a seasoned and accredited Association Management Company (AMC)
dedicated to supporting organizations in achieving their goals and long-term success. With nearly 30 years of experience
and AMCI accreditation for two decades, MSP is exceptionally equipped to be our proactive and strategic management
partner. MSP boasts a team of approximately 50 dedicated professionals who offer the perfect balance between the
resources of a large AMC and the personalized attention of a small one. Known for their transparency, commitment, and
client-focused approach, the MSP team encourages continuous learning, adaptability, and a strong emphasis on meeting
client needs.
I am excited for PCMI’s future under MSP’s management. I am confident that they will not only continue to provide the
excellent services and benefits our members currently enjoy, but also enhance them. MSP’s leadership will bring an
elevated level of professionalism that will enable PCMI to experience exceptional growth, launch innovative programs,
and offer our members additional insights on cutting-edge and relevant industry developments.
Thank you all for the memories, your support, and the warm relationships we have built over the years. It has been an
honor to serve as your Executive Director. I wish you all the very best for the future.
Warmest wishes,
Catherine Flaherty
PCMI Executive Director
Letter From the Executive Director

































































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