Page 48 - Australasian Paint & Panel Magazine Sep-Oct 2018

IBIS GLOBAL REPORT
THE CANADIAN WAY
This report was prepared by Collision Repair Magazine for the IBIS Global Report.
CANADA IS GENERALLY considered to be the most similar market to Australia with a number of different states, a large land mass, relatively small population and a similar number of bodyshops.
OEM certification programs remain the subject of interest in any conversation about the collision repair market, with many shops seeking certification for at least one brand. Despite an uptacke of OEM certifications for some mid-market brands, the most sought- after brands for certifications remain those of luxury marques.
In addition, we've seen a number of general shop accreditation programmes launched in the past 36 months. The Automotive Industries Association (AIA) of
Canada runs the Canadian
Collision Industry Accreditation Program (CCIAP). Launched in 2016, with the goal of accrediting collision repair facilities against a collection of industry standards taken from leading OEMs and other stakeholders.
The Automotive Retailers Association (ARA) of BC runs a very similar programme to CCIAP. An official Memorandum of Understanding exists between the two programmes. In essence, if a shop qualifies for one, they qualify for the other.
Regionally, the more easterly provinces, which favour a more liberal market for auto insurance, have seen rate dips precipitated by the easing of taxes levied on premiums and other fiscal reforms and the adoption of no-fault insurance claims. In Western Canada, public insurers remain the norm, though their time may be coming to an end.
After the Insurance Company of British Columbia saw an unexpected $1.3bn loss in 2017, the provincial government enacted a number of measures designed protect the crown corporation from collapse. While the government had initially attempted to paint bodyshop owners as responsible for the out-of-control costs, the local ARA chapter conducted a significant campaign against suggestions of widespread fraud, effectively muting the government's insinuations.
48 PAINT&PANEL September / October 2018
www.paintandpanel.com.au
“OEM certification programs remain the subject of interest in any conversation about the collision repair market, with many shops seeking certification for at least one brand.”