Page 12 - Australasian Paint & Panel Magazine

NEWS
IN BRIEF
SIMPLIFIED
SUNCORP
QUOTING
Suncorp has
launched a new
online portal to
make it simpler for non-recommended repairers (NRR) to quote on work.
Brett Wallace, Executive Manager, Assessing and Repair at Suncorp said the new AudaBridge portal would provide a more consistent approach to NRR assessments.
“We currently receive quotes through various channels and formats, some of which require us to manually input the information into our system. This is time consuming and often means our assessors don’t have all the details needed to properly compare repair method, quality and costs,” Wallace said.
“The new web-based platform will give repairers access to relevant claim information, enable them to upload or input quotes, view real-time assessment information and submit invoices.
“These enhancements will help our team deliver a better customer experience, and ultimately provide the best repair solution for each vehicle.”
“The method repairers currently use to construct quotes won’t change and Suncorp will continue to accept all estimate formats,” Wallace said.
“We remain committed to working closely with NRRs to create a seamless process focused on delivering the highest quality repairs, best service and the greatest value for our customers.”
GM & HONDA ANNOUNCE NEW PARTNERSHIP
GM and Honda have announced plans to collaborate on the development of new battery components for their all-electric vehicles.
The battery will deliver higher energy density, smaller packaging and faster charging capabilities.
The agreement will see both companies partner on GM’s next-gen battery with Honda to source the battery from GM.
PORSCHE DEVELOPS AR REPAIR
SOLUTION
PORSCHE HAS UNVEILED its new Tech Live Look program which enables repairers to use augmented reality
to allow a technical team to see what they see and provide feedback.
The technical team can then project information into the glasses and take screenshots for better visibility.
The repairer can also view technical documents while working hands-free.
Porsche Cars North America (PCNA) president and CEO Klaus Zellmer said the move would allow partnered repairers to fix cars faster and more efficiently.
Repairers can use AR glasses to transmit information to a remote Porsche technical team.
“By solving issues faster, our dealer partners can get their customers back into cars with less disruption.
“And our overall service quality increases as we share expertise.”
12 PAINT&PANEL July / August 2018
KIA RELEASES STATEMENT ON DIAGNOSTIC SCANNING
KIA MOTORS HAS issued a statement regarding its position on pre and post diagnostic scanning in collision repairs as the discussion about the importance of scanning continues to develop.
The statement addresses the complexity of modern Kia vehicles and the importance of utilising the scanning procedure as an essential task both before and after repairs are completed to ensure all technologies are operating as intended.
“Kia motors has designed many electrical modules and complex electrical components which communicate with each other in Kia vehicles.
“After a collision has occurred, it is imperative to perform both pre-repair and post-repair scan procedures with all the
systems to test for potential diagnostic trouble codes (DTCs).
“A DTC alert may not always illuminate a DTC indicator light on the dash board, so testing for codes is important both before and after repairs are made, even if the repairs appear to be minor.
“Not only can scanning help ensure accurate estimating before a job commences, after-repair scanning helps ensure that all systems are communicating and functioning
as originally designed.
“The scanning procedure should not
be considered an option, but rather an essential task both during the pre-repair collision estimating phase and after the repairs are completed.”
www.paintandpanel.com.au