Page 46 - Australasian Paint & Panel Nov-Dec 2019

BODYSHOP PROCESS
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48 Planning Plus • 49 Parts Check • 50 PPG MVP • 52
PAINT&PANEL NOVEMBER / DECEMBER 2019
WORK SMARTER
THERE IS SO MUCH HELP AVAILABLE FROM YOUR SUPPLIERS AND AN INCREASINGLY SOPHISTICATED ARRAY OF SOFTWARE TO BOOST YOUR PRODUCTIVITY
– MAKE SURE YOU TAKE ADVANTAGE SAYS SAM STREET.
HAT IS YOUR 2020 BUSINESS NEW YEAR'S RESOLUTION GOING TO
be? What goals are you setting for yourself and your shop? I not
only visit a lot of shops during the year but talk to many owners and managers on the phone as well. Successful collision repair busi- nesses quite rightly expect support from their suppliers in terms of training and the sharing of industry best practice. They also employ the latest technology to monitor every aspect of their business so that they can
tweak what needs to be tweaked to control costs or become more efficient. If you aren't making the most of your suppliers and don't have some kind of workshop management program installed (even if you only repair 10 cars
per week), then correcting this should be one of your 2020 resolutions. Work smarter, stress less, profit more.
W
SINGLE
SOURCE
OF TRUTH
YOU WON’T FIND
MANY BODYSHOP PROFESSIONALS WHO GET MORE OUT OF IBODSYHOP THAN JOE WOODRIFF FROM WOODRIFF SMASH REPAIRS IN QUEENSLAND.
IF IBODYSHOP’S STEVE O’BRIEN AND HIS
team want to market test any of the popu- lar workshop management’s features (over 1000 customers), Woodriff is their first port of call. In fact team Woodriff has even changed its workshop flow to maxim- ise the benefits that can be reaped from iBodyshop. “The production line flow that we can achieve using the workshop man- agement system has changed the way we do business. iBody's systematic design is enabling us to get more through the facili- ty and simplified our scheduling process,” Woodriff said.
Woodriff Smash Repairs is a high vol- ume shop achieving 60-75 repairs per week of both heavy structural and driveable jobs, and has a large in-house mechanical department. “Ibodyshop’s data gathering is phenomenal and it’s ridiculously next level how it ties it all together. It is also so customisable. Take the departures display – there are 30 different options per view. It’s important that each department only sees what is relevant to them, irrelevant data is noise and is distracting, so we get rid of it. The departure display in the cus- tomer service area is completely different to that in the panel shop or the detailing bays. It is simple to use and there’s much less manual input involved.”
A performance management feature is one of the system's recent releases. “We only turned it on six weeks ago but the data it has given us already is incredibly