Page 40 - Australian Paint & Panel March-April 2020

40
Business Matters
PAINT&PANEL
MARCH / APRIL 2020
WWW.PAINTANDPANEL.COM.AU
It's effective to employ additional mo- tivation such as team bonding experi- ences or days off. This can help your team work cohesively but also work as an individual to achieve your goal. With management and staff both aim- ing for the same thing this can help improve morale and trust between dif- ferent levels of workers.
COMMUNICATION
Communication is an important factor in any business, it is an effective tool both for employees and owners alike. Open and effective communication can facilitate the day to day operations with- in a business. Feedback is extremely im- portant within this industry. This is where constructive criticism can come
The collision repair industry is
unpredictable enough without the added stress of having a high
level of labour turnover.”
out a motivated workforce, a business puts itself in a very risky situation. The collision repair industry is unpredicta- ble enough without the added stress of having a high level of labour turnover. Highly motivated employees tend to be happier in their workplace, this in theo- ry should lead to higher levels of work- force stability.
There are many ways in which you can maintain motivation amongst all members of your team and below are some tips on how to do this;
• Continue to upskill and develop the skillsets and knowledge of employ- ees, this will make them feel that they are progressing with their job and that they are able to take on more responsibility.
• You can promote new staff from with- in so that your employees know that they are opportunities for them to be able to further their career within your organisation.
•
• Setting employees goals and targets is
extremely important as this gives them something to work towards and
helps them to feel more valued and you are then able to also track this.
• You should track employees’ perfor- mance metrics so that you can help them stay up to date with how they are performing. Using this data, you can give them constructive criticism to help them achieve their goals.
ROLE CLARITY
This is a key part of ensuring that employ- ees fully understand their tasks, processes and responsibilities at work. Having this clarity has a huge effect on productivity as this reduces unnecessary wasted time working on projects which should be as- signed to another team member.
If each member of your team under- stands their correct roles this will im- prove how effective each employee is at their job.
COMMON GOAL
Having common goals is just as impor- tant as anything else, this helps to bring your employees together and make them a team. The determination that your team will have when work- ing together to achieve the same goal.
in, although no person - staff member or owner, likes to be criticised, it can be an important factor for motivation. If some- one doesn’t complete work to a high enough standard some constructive crit- icism can potentially motivate them to perform better in the future.
Maintaining a good communication channel with your employees can help keep moral levels high, treating them as a person rather than a number. Something as simple as setting out time each day to talk to your employees can have a significant effect on their moral, many want to see the company succeed so consulting with them about ideas may actually also have a positive effect on the growth of the business.
Ben Fewtrell is the author of the Business Exceleration Blueprint, is a sought-after advisor, speaker, podcast host and trainer. He has mentored and coached hundreds of business owners in dozens of industries, including collision repair. Visit Maxmyprofit.com.au