Page 88 - Australian Paint & Panel Nov-Dec 2020

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BEST LARGE SHOP – WESTERN AUSTRALIA
PAINT&PANEL NOVEMBER/DECEMBER 2020
FLETCHER’S SMASH REPAIRS
Having a (much) larger footprint has allowed Fletcher’s a few conveniences that make life that little bit easier. Since the business is spread across multiple sheds, there’s room enough to accomodate a parts delivery bay, with its own internal road for drivers. “It’s really convenient. The delivery guys can just drive down here and drop stuff off without have to disturb us all the time,”
And, the business’ growth has al- lowed Van and his team to innovate and experiment with efficiencies that a smaller shop simply couldn’t han-
SHOP STATS
IN A LOT OF WAYS, FLETCHER’S SMASH REPAIRS IN WA IS YOUR CLASSIC FAMILY BUSINESS. OWNER VAN LAM RELIES NOT ONLY THE HELP OF HIS LITTLE SISTER AND HIS NIECE, BUT WAS RECENTLY JOINED BY HIS BROTHER,
E’S COME AND JOINED THE TEAM
now,” says Van. “He was doing truckdriving before, but he’d ad enough of that. He’s a panel-
beater by trade, so it’s great to have him helping out.” But, the site at Malaga is a far cry from where Van started, at almost three times the square meterage. “The previous shop, the land size was 1300 square metres,” Van says. “We’ve gone to 3000.”
The business won Best New Shop WA back in 2018 for its great workflow and design.
H
h
SIZE: 3136m2
STAFF: 21 including 2 apprentices TYPE OF REPAIR: All types
CARS PER WEEK: 50
OEMS: No