Page 53 - Australasian paint & Panel Sep-Oct 2021

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off sick is there someone else that can help with paint prep? Do any of your panel technicians have a passion for older vehicles that could see you taking on minor restoration work when times are slow? Think about encouraging your technicians to be the key learners of new and emerging skills and tech- nologies and then equipping them to share this knowledge throughout your team.
We all need some downtime
after a busy week and appreciate being recognised for
putting in extra efforts”
Reach out to your paint and equipment suppliers to provide training opportunities to you and your team and then celebrate those in your team who be- come true champions of a particular product or skill.
4HAVE FUN
We all know the repair industry is fast-paced and can be a tense environment. We all need some downtime after a busy week and appreciate being recognised for putting in extra efforts, especially if
targets are being met. Hosting a staff lunch can create a team- building experience and give team members the opportunity to build stronger relationships that can translate to better communi- cation on the job. Shared meals in a covid-safe environment may be a challenge these days but don’t undervalue the good that can come from having a quick yarn with someone outside of the workshop. Especially if it’s with someone you don’t normally get to speak with during normal business practices.
5USING THE RIGHT TOOLS
The ability to perform tasks efficiently is paramount for any business.
There are so many tools out there to consider: quoting pack- ages; workshop management systems; equipment registers; HR programs and accounting packages. Then there’s paint systems, scanners and countless tools to consider as well. Putting these tools into the right hands and equipping people with the skills required to become champions who produce consistent results is challenging. This is where quality support and training comes in as well as clearly communicating your expectations.
So, when you are looking around for a tool or system that will help with productivity keep in mind the following things: cost, reliability, ease of use, excellence in customer service and training. PartsCheck is the one trusted tool that is free for repairers and meets these needs. It saves you time, allowing you to send quote requests to multiple suppliers at once, choose parts based on best profit margins and sending orders with specific delivery dates while helping you organise your workflow and limiting bottlenecks.
There may not be one single system or tool yet that meets all your needs, however there could be many small ways to improve your current processes and establish workshop best practices.
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