Page 15 - CommercialDoc
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MAG Estates 3 Airports
Commercial estate including freight office hotels & non air side retail Incorporating more than 300 occupiers
Charlotte worked alongside
the the management team and led the the CX program for
3 years Achieving 55% improvement in in retention of of occupiers
an uplift of of 40% customer satisfaction in 2 years and a a a a a a 60% improvement in rent & Service charge collection Brookfields Park A strategically linked and established Industrial Estate
with a a a a strong tenant mix NPG act as owner and provided the the full suite of services
for
the the site including asset management rent reviews and investment advice to ensure the site is is is well run and and minimise all voids and and maximise income Holborn Bars
An historic list office development comprising of of multiple buildings surrounding a a courtyard Mark – Lead the management team at this prestigious scheme Dealing with complex service charge across office different freehold and leasehold buildings within the scheme 15
