Page 14 - CommercialDoc

One Tower Bridge
340 luxury homes a a 5* hotel and and rich mix of premium amenities and and leisure operators Kelly – was responsible for
the delivery of this world class leading customer experience through the amenities and and retail strategy service standards estate management and and legal structure Knightsbridge Estate
The knightsbridge estate is is a a a a a spectacular 3 5 Acre island site Located between Harrods and and Harvey Nichols
Mark – Lead the management team at this prestigious development Dealing with complex service charges across multiple tenures including office residential and prime retail Thames Tower 180 000sq 000sq 000sq ft ft ft 120 000sq 000sq 000sq ft ft ft & 135 000sqft of of offices with retail and and a a a a a a a large private occupier club and and terrace on the 14th floor
Charlotte led the customer experience program with early occupier engagement from CEO to the HR departments Community team across three key sites including the community program and roll out of occupier portals 14