Page 10 - Crossing Rivers Health 2017 Annual Report

EMPLOYEE ENGAGEMENT Crossing Rivers Health ranks in the
EMPL YEE
WELLNESS
Participation in Employee Wellness Program
100 80 60 40 20 0
Average Employee Wellness Score
100
80
60
84
for Employee Engagement compared to other healthcare facilities surveyed by Press Ganey
th
percentile
An Engaged Employee
Goes “above & beyond”
Feels loyalty to the organization
Has energy & enthusiasm for their work
Recommends the work & receive care
Crossing Rivers Health overall Employee Engagement score on a 5 point scale
2017 SCORE 2018 GOAL
4.30 4.37
H Strong employee engagement translates to behavior that
benefits performance and quality of the patient care experience
H Improved productivity H High quality H Improved safety H Improved clinical outcomes *Press Ganey’s benchmarks draw on a database of over 2,200 healthcare facilities and over one million respondents.
20 0
*Healthcheck360 = Crossing Rivers Health sponsored performance based Employee Wellness Program
organization as a place to 40
90.8%
81.3%
71%
77.7%
75.7%
October
A new coagulation analyzer was installed in the Laboratory to allow for more efficient work flows and turnaround times.
November
The Infant Loss Support Group was formed and hosted the first meeting.
November
Occupational Therapy offered free posture assessments to help detect imbalances and discover solutions.
CRH Average
CRH Health Plan Participation Rate
Health Providers Average
HC360* Participation Rate
HC360* Average
People
l It's all about you
l Page 10