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Education:                                                  Profiles In:                                                                                PRSRT STD
Miami Dade College                                          Hospice and                                                                                U.S. Postage
Medical Campus                                              Palliative Care:
Provides Much                                               Catholic                                                                                       PAID
Needed Training for                                         Hospice                                                                                West Palm Beach, FL
Health Care
Professionals page 12                                                      page 23                                                                    Permit #4595

Volume 13 • Issue 5 • $5.00                  November 2016

THE REGION’S MONTHLY NEWSPAPER FOR HEALTHCARE PROFESSIONALS & PHYSICIANS

EDUCATION                                     Memorial Hospital Pembroke                                                                           TECHNOLOGY
                                             Introducing Uber Collaboration
                                             to Make Accessing Care Easier

                                             BY VANESSA ORR

                Steve Ullmann                  One of the most common reasons that              Mark Doyle                                                      Harold Mondschein
                                             patients cite for missing or canceling medical       Continued on page 29
  University of                              appointments is that they don’t have a way to                                                               Medtel
                                             get to the hospital or doctor’s office. To ensure                                                      Introduces Tool
 Miami to Host                               that patients receive the medical care they need,                                                     to Help Hospitals
                                             Memorial Healthcare System is collaborating                                                            Produce Better
 The Business of                             with Uber to provide a new option for accessing
                                             care.                                                                                                    Outcomes,
   Health Care                                                                                                                                          Increase
                                               “It’s not always easy for patients to get here;                                                       Efficiency, and
  Post-Election                              many of our patients take taxis or buses, but for                                                       Reduce Costs
                                             some people, that can mean taking three bus
          BY DANIEL CASCIATO                 rides just to get to a follow-up appointment,”
                                             explained Mark Doyle, CEO of Memorial
  As a new presidential administration       Hospital Pembroke. “When our research
and new members of Congress take their
places in Washington in January, the                              HOSPICE
University of Miami School of Business
Administration will bring together hun-               VITAS Healthcare:
dreds of healthcare professionals to         Bringing the Best in Hospice Care
examine “The Business of Health Care
Post-Election.”                                        to South Florida

  Presented by Florida Blue, the sixth in                                                                                                          BY DANIEL CASCIATO
a series of premier healthcare industry
impact conferences hosted annually by        VITAS' South Florida management team, from left to right, Senior General Manager Betty                  The transition from fee-for-service to
the School’s Center for Health Sector           Bel, General Manager Donna Borland, Vice President of Operations Maureen Knips,                    value-based care continues to be one of the
Management and Policy, will be held              General Manager Diana Smith, Senior Vice President of Operations Mary Zalaznik,                   greatest changes healthcare providers face
Friday, March 3, 2017. The conference                     General Manager Susan Acocella and General Manager Laurie Fitz.                          today. To survive in this new environment,
will be headlined by leaders from across                                                                                                           healthcare institutions are forced to
the industry and top policy makers.                                                BY DANIEL CASCIATO                                              increase efficiency, reduce costs, and pro-
                                                                                                                                                   vide better outcomes.
  “This conference has always dealt with       VITAS has grown to become the industry leader in hospice because its care is exem-
the most timely aspects of the business of   plary and its caregivers are extraordinary in their skills. Its leadership in the U.S. hos-             Medtel is a New York City-based compa-
healthcare,” says Steve Ullmann,             pice movement during the past 38 years has helped set the national standard for care.                 ny which delivers innovative tools that
Director, Center for Health Sector           The company provides the highest quality human services, products and case man-                       improve a hospital’s ability to provide best-
Management and Policy, University of         agement to terminally ill patients and their families with measurable advantages for                  in-class surgical care at reduced costs.
Miami School of Business Admin-              the patient, the family, the medical community and the employee.
istration. “This year, we perceived the                                                                                                              “Our clients credit Medtel’s unique abil-
appropriate focus should be the business                                                                                     Continued on page 24  ity to identify the surgical challenges
of healthcare post-election. The timing                                                                                                            before they arise as critical to their success
seemed appropriate especially due to the                                                                                                           as they transition to value-based care and
increasingly interesting dynamics associ-                                                                                                          bundled payment models,” says Harold
ated with this election process and where                                                                                                          Mondschein, CEO and co-founder of
it will take the business of healthcare.”                                                                                                          Medtel.

                       Continued on page 14                                                                                                          Lorraine H. Hutzler, Associate Program
                                                                                                                                                   Director, The Center for Quality and
                                                                                                                                                   Patient Safety, agrees with that assessment.

                                                                                                                                                     “Our goal is to improve outcomes and
                                                                                                                                                   value by tying payment to quality perform-

                                                                                                                                                                             Continued on page 4

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