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Volume 13 • Issue 1• $5.00 July 2016
THE REGION’S MONTHLY NEWSPAPER FOR HEALTHCARE PROFESSIONALS & PHYSICIANS
Technology Medtel - Providing Best-in-Class Telemedicine
Surgical Care and Avoiding
Unnecessary Spending
BY DANIEL CASCIATO
With an emphasis on clinical outcomes and
patient engagement, the patient care
experience is changing at healthcare
organizations across the country. In fact, the Bundled
Payments for Care Improvement (BPCI) initiative
was designed to bring higher quality and more coor-
dinated care at a lower cost to Medicare.
Kevin N. Fine Organizations would enter into payment arrange- Dr. Louis Gidel
Here’s Why ments that include financial and performance Advances in
Your EHR accountability for episodes of care. Yet problems per- Medical
Implementation sisted. Technology
Is Failing With more than 20 years of experience in the Harold Mondschein, CEO, and BY EMILIO MARRERO
healthcare sector, including direct patient care, sales, Les Grant, Vice President of
BY KEVIN N. FINE, MHA and consulting for health systems and manufactur- Apatient arrives at the emergency
ers, Harold Mondschein saw many inefficiencies that Strategy and Business room at Mariners Hospital in the
Your electronic health records continued to plague the surgical care process. Development. Florida Keys with signs of a possi-
(EHR) system is one of the most ble stroke - every second counts. Baptist
significant purchases your practice “Silos remain and their process continues to be more reactive than proactive,†he says. Health South Florida’s Telehealth Center
will make, so it stands to reason that you jumps into action, arranging a two-way
would want to maximize that invest- “Despite hospitals spending large sums of money on electronic medical records, there are virtual connection and a face-to-face con-
ment. However, this is where many sultation with a neurologist. The stroke
physician groups fail. still inefficiencies and gaps in communications. Unfortunately many healthcare systems diagnosis is quickly confirmed and the
life-saving protocol is set into motion. A
At my firm, Kaufman Rossin, we have don’t have the tools in place, suffer from technology fatigue, and are scrambling to true intersection of technology and medi-
seen firsthand the common mistakes of cine with game-changing results.
EHR implementation through working Continued on page 16
with hospitals and other healthcare Telehealth (or telemedicine) is the use
providers, including physician practice New Leader at the Helm for of medical information exchanged from
groups across more than 20 medical spe- South Florida Hospital and one site to another via electronic commu-
cialties. nications to improve a patient’s clinical
Healthcare Association health status. It includes a growing variety
While some providers have yet to of applications and services such as video-
implement an EHR system, others are BY DANIEL CASCIATO conferencing, email, smart phones, elec-
now making the switch from one system tronic imaging, wireless tools and other
to another, and many more are sticking Jaime Caldwell was named South Florida Hospital forms of medical and telecommunications
with their chosen system, despite frustra- and Healthcare Association’s President in June. As technology.
tions, challenges and limited success. president, one of Caldwell’s visions for the organiza-
Regardless of which EHR system you tion as he moves forward is to continually assess “Telehealth fits in with today’s societal
choose, you should take care to avoid the trend to want quicker and more conven-
following potentially disastrous pitfalls. whether the direction of the organization matches with ient access to healthcare,†says Louis
Gidel, M.D., medical director of Telehealth
Choosing the wrong vendor the needs of the membership. for Baptist Health South Florida.
“Telehealth gives them greater treatment
In the 2015 EHR Satisfaction Survey, “I think that the most important first step I took choices while still providing accurate
readers of Healthcare IT News weighed healthcare,†he added.
in on their EHR picks, based on features while in my interim president role was to work with our
such as user experience, interoperability Specially trained doctors and critical
with other clinical systems, and quality chairman, board members and a host of current and for- care nurses use advanced technology to
of installation support. The top-rated electronically monitor each patient’s med-
performers were Epic, eClinical, mer members to review and update our strategic plan,†ical condition 24 hours a day, seven days a
Continued on page 26 he says. Continued on page 28
With healthcare changing so quickly, Caldwell says it
is easy for a healthcare organization to get out of step Jaime Caldwell
with its members and not meet their expectations. After
many face-to-face meetings and conference calls, the
board approved its new mission statement which states that it will “Improve the effi-
cient delivery of quality healthcare services to our communities by championing col-
laboration and communication among leaders across the healthcare continuum.â€
“The last part of that statement is particularly important as the traditional health-
care silos in which we operated are beginning to fail,†says Caldwell. “In the future,
Continued on page 22
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