Page 35 - parent handbook 2024-25 FINAL FLIP

The Art of Communication
Communication in the School
We encourage parents to communicate any questions or concerns regarding their children. The lead teachers are responsible for discussion regarding childrenʼs progress and behavior, while administrators are responsible for child & parent support, policies, billing and enrollment questions.
Communicate with teachers: Use the Brightwheel app to send a message directly to your childʼs teacher by using the messaging feature. Click your childʼs name, click staff & admins, type your message, then click send. Your message will only go to your childʼs teachers and the office staff. This keeps us all informed. Please use this feature for all information relating to your child such as: asking questions, alerting us of child illness, absent due to travel, etc.
Note: Teachers do not monitor their phones while actively supervising children. If your message is time sensitive, office staff will let the teacher know to check their messages right away.
Feel free to message your teachers between 7am and 6:00pm. Please refrain from messaging them late at night for non-critical questions as you might disrupt their familyʼs evening routine or sleep. If you have something urgent, you may contact Head of School at any time.
Communicate with office staff: If you wish to communicate with office staff without the teachers being notified, click on your childʼs name, click Admins Only, type your message, then click send. Your message will only go to the office staff.
Communicate with Head of School: If you wish to speak privately to the Head of School, please text Jere Albanesi directly at 214-415-8092. She will text back or call you asap. You may also email to director@aldenmontessori.com, however, text is best for immediate response.
Parent/Teacher Conferences
Routine Parent-Teacher conferences are held twice a year. They are half-hour meetings held during school hours in the classrooms. Parents will sign up for the conferences in advance. The school administrator sends out the conference schedule so parents can plan their conference time and make child care arrangements if necessary. During the conferences, teachers discuss in-depth the social, academic, emotional and behavioral aspects of each childʼs developmental progress. Parents may ask questions, share their insights and any concerns. Parents are welcome to arrange follow up meetings with the teacher after the conference as needed.
Ways to Communicate with the School
Brightwheel: This is the best way to communicate with the school. Online and app. Message teachers and office staff.
Head of School Cell Phone: You are always welcome to call Jere if you need to talk privately. 214-415-8092.
School E-mail: director@aldenmontessori.com
School Landline: 940-584-0400. This phone line is for outside inquiries. Please use brightwheel, email, or Head of School cell.