Page 13 - IAV Digital Magazine #491

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UK: ‘Devastated’ Muslim Demands Compensation After Being Served ‘Diabolical’ Sausage McMuffin
49-year-old Fida Hussain told Mail Online he pur- chases a break- fast of one Egg McMuffin, hash browns, and cof- fee from a McDonald’s drive- thru on Coventry Road, Small Heath, every morning — but on December 17th his daily routine took a “diabolical” turn.
“I trusted them. I was
watching Judge Judy and bit into the McMuffin and knew instantly when I tasted it that it was meat,” he said of the fateful bite.
“I am a practicing
Muslim with a nice, long beard and proud of it so they knew,” insist- ed Mr Hussain, who MailOnline described as a “former self- employed courier” and father of four.
“I would like an apology and financial compen- sation. I’m devas-
tated. It’s put me off McDonald’s and I’m mortified,” he added.
“It’s diabolical for a professional retailer that’s worldwide.”
Hussain said he returned the offending break- fast bun the same day, and was
given an egg and cheese McMuffin replacement meal free of charge, but that neither this nor an offer of meal vouchers were enough to appease him.
“I’ve kept myself away from [pork] all my life. McDonald’s is a big name, it’s a
huge retailer. They shouldn’t make mistakes like this,” he insisted.
“We have a num- ber of measures in place to avoid inaccurate orders and would like to apologize to the customer that we did not meet these standards
on this occasion,” commented a spokeswoman for the fast food chain.
“We recognize it is unacceptable to serve meat when a vegetarian product has been ordered. As soon as it was brought to the attention of the restaurant, the customer was apologized to and offered a replace- ment order,” she explained.
“We understand the customer is currently in con- tact with our Customer Services Team to help find a resolu- tion.”
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