Page 23 - 2013 AMA Winter

Is your phone registered with the emergency SMS service
The emergency SMS service was established originally for deaf, hard- of-hearing and speech-impaired peo-
ple. It allows users to contact the UK 999 services by sending an SMS text message.
Many outdoor organisations now recom- mend registering for this service which can be used to summon 999 assistance in the hills when mobile reception is poor and there is not enough signal to make a call. As of May 2012 there were over 32,000 phones registered with the emergency SMS service.
How the emergency
SMS service works
The emergency SMS service is an add on to the existing 999 and 18000 services that are available in the UK. Your SMS text mes- sage will be connected to 999 through the Text Relay 18000 service. A relay assistant will speak your SMS message to the 999 advisor, their reply will be sent back to you as an SMS message. If you send another SMS text message the relay assistant will read it to the 999 advisor and send their reply back to you.
Registering your mobile phone
You need to register your mobile phone before using the emergency SMS service. This is best done before you need help. You can register by sending an SMS text message from your mobile phone.
To register using SMS text messages you must:
1. Send the word ‘register’ in an SMS mes- sage to 999.
2. You will then receive SMS messages about the service.
3. When you have read these SMS mes- sages reply by sending ‘yes’ in an SMS message to 999
You will receive a SMS message telling you that your mobile phone is registered or if there is a problem with your registration.
Checking your Registration
You can check your mobile phone regis- tration by sending the word ‘register’ in a SMS message to 999. You will receive a SMS message telling you if your mobile phone is registered or if there is a problem with your registration.
Unable to Register?
If you try to register and do not receive an SMS message from the emergencySMS service please check with your mobile communications provider to make sure they support the emergencySMS service.
Ryan Lang
Photography by Alexandre Buisse.
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