Page 12 - Thrapston Life February 2025

QA
Carl Hales has five years of experience
in the plumbing industry. A Gas Safe certified engineer, Carl holds an NVQ Level 2 in Plumbing and is trained by leading manufacturers Worcester Bosch and Valliant. His expertise and dedication to
quality service make him a trusted professional in delivering reliable and efficient solutions for clients.
What made you choose Thrapston?
My wife lived here when she was stationed at RAF Molesworth in 2007. When we came back to England, Thrapston was a good choice for us. It is small enough to feel friendly, but big enough to have a petrol station, some restaurants and a supermarket.
Plans to expand further? Not at the moment! We’re going to stick to plumbing and gas
engineer work and
make sure we build a solid reputation before we consider expanding.
Any colleagues or do you go it alone? Myself and my wife. I do the plumbing work; she
I often walk into a home without knowing what is going on with the plumbing
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manages the office. If you email or call, you’ll most likely talk to her. I just go where she sends me.
Highlight of your day? Waking up! It’s a chance to start fresh every single day.
Describe your business in five words... Customer service, reliable, expert solutions.
Most challenging part of the job?
The unknown. I often walk into a home without knowing what is going on with the plumbing and must figure it out. Many people want to know what work is going to cost before
AND
PLX
PLUMBING
Dedicated to excellence