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PROFILE: LENNKEN
A NEW PARADIGM IN MOBILE
HYPERCONNECTIVITY
México City-based Lennken Group, a growing, midsize firm with global customers, enables companies to take advantage of digital innovation with a suite of business applications that harness mobile and online technology.
“We create hyperconnected mobile technology for all business processes. Our apps can make the difference when it comes to managing field work. Changing this paradigm in Mexico and the world is not easy, but we want to help do that and be there when companies do it.” —Mauricio Prieto, Managing Director
FACTS
Company: Lennken Group Founded: 2003
Business Mobile: Hyperconnectivity
From social media to the Internet of Things, consumers and corporations alike are discovering the transformative power of mobile technology. The ubiquity of smartphones and innovative apps have allowed companies around the world to automate inefficient procedures and create autonomous, remotely connected teams. But not all companies have the requisite in-house capacity to design the right mobile strategy for their needs. Lennken fills this gap, enabling companies of any size to bring traditional business solutions together with mobile hyperconnectivity to avoid being left behind.
A revolution in communication
Over the past 14 years, Lennken has managed more than 800 successful projects for more than 200 clients, including multinationals as well as local groups across many industries, among them food services, manufacturing, telecommunications, government, healthcare, and financial services. These clients are able to implement a range of mobile and online applications that translate into productivity and effective telecommuting. The result is an evolution in both internal and external communication.
For data-heavy sectors requiring security and accuracy, such as human resources, insurance, sales promotion, and finance, the enterprise mobile applications offer an alternative to cumbersome processes, instead providing real-time information collection and process management in the field. Data collected by the applications is synchronized with reporting dashboards, allowing for high-level oversight and monitoring of logistics, supply, and performance.
Peace of mind
For the insurance sector in particular, the combination of business intelligence, big data, and easy communication between customer, office, and agent makes hyperconnectivity the obvious next step. To this end, the company has developed a mobile insurance assistance application that not only enables insured customers to report an incident via their smartphone, but also manages the entire process from claim to follow-up. Dubbed “the mobile application that insurers need,” it is used by the three largest insurers in Mexico. To date, Lennken has assisted more than 5,700 insured customers and currently enjoys a 35 percent market share across the sector.
Beyond mobile
Aside from mobile business applications, corporate clients increasingly seek human capital management modules, which enable them to integrate and optimize the dizzying array of personnel information that is present in any modern firm. They have also begun outsourcing their information technology needs to Lennken’s team of certified developers, who can provide bespoke systems such as e-commerce portals and management systems. A certified Microsoft Gold Partner with more than 30 professional certificates, the firm specializes in collaboration and custom development, using different methodologies in project management and service delivery, technical issues, and support. Comprising more than 90 IT developers and 20 certified specialists in .NET, Android, and Java, among others, Lennken has gone beyond mobile to offer the right expertise and experience to meet the needs of any company seeking to harness the digital revolution for business growth.
Business Units: Business mobile applications, human capital management, software development. More than 2 million accidents have been served by our mobile adjustment platform
Employees: 90+ IT professionals
Market share, insurance sector: 35%, with a
business mobile app for managing field processes Website: www.lennken.com
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