Page 31 - ECACS IT-ET Assessment
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ITIL FRAMEWORK
Key Points:
•The need for an ITIL Framework and Help Desk system
aligned to meeting the IT-ET needs of the school district.
•Not clear at this time the effectiveness of local and contract IT support models.
•The need for IT-ET support for management. instruction, and assessment practices.
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Evernote Research, Resource, & Documentation Link -
http://tinyurl.com/y5ff4jtq
Research
