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In Pursuit of the Sunbeam: A Practical Guide to Transformation from Institution to Household
LEADERSHIP
Introduce
The Quest Begins We Must...But How We Commit & Resolve We Align
yourselves to work on a unit to closely observe day-to-day procedures.
Evaluate the way things are. Look to quality control and human
resources data, regulatory compliance, satisfaction surveys and financial indicators.
Then, again ask questions:
• What if we erased the organizational chart? How could we start over?
• How do we organize our lives at home?
• How do we feel about ourselves as a team?
• What are our strengths?
• What do we want that we don’t have?
• What are we pleased about?
• What do we need that we don’t have within ourselves?
• Do we need outside help?
• If we were in the residents’ shoes, what would we want?
And most importantly, ask the residents what they want. Talk to residents and their families about their homes.
Sense of Team Emerges
As you study, you will learn much about the Household Model, your own organization and the people who live and work there. And, you will find the prize in the Cracker Jack box: while you’ve been studying, you’ve become a team. Team building is a byproduct of work that is occurring. You all climb into a van, drive for hours, see something that blows your mind and then spend the return journey trapped in the van, unable it seems, to talk of anything but your dreams.
WE MUST...BUT HOW?
The preparation stage of leadership transformation is all about devising a plan of attack. The Steering Team shapes itself, its current and future Action Teams, and assumes responsibility as guide for the journey. It designs the overall initiative within the context of the organization’s mission and values. So, keep that values statement handy.
Using the Matrix as a guide, the Steering Team begins by mapping out each stage of the journey. This can’t always be done in its entirety