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118 In Pursuit of the Sunbeam: A Practical Guide to Transformation from Institution to Household
staff person works on a hall, neighborhood or Action Team that focuses on a specific element of organizational life related to a specific group of residents. Everyone participates as part of a team in self-assessment and monitoring.
For every individual, personal values are coming to life. Little miracles are happening everywhere. Relationships are forming and personal stories are being shared. You are ready to redesign the organizational systems, environment and structure.