Page 51 - The Piper Associate Handbook - August 2015

The Piper
Associate Handbook
OTHER BENEFITS
Education/Training
Fromtimetotime,ThePipermayarrangetohavebothformalandinformaltraining programstoenable youtoprogressinyourtechnicalknowledgeofourbusiness.Alloraportionof theexpensesforoff- premisestrainingmaybepaidforbyThePiperdependingonthe natureofthecourse.
ASSOCIATE RESPONSIBILITY
Professional Conduct and Commitment
The Piper's commitment to its residents and the community is to provide professional services in all facets of business. As part of The Piper, it is extremely important that all members, whether professional or support staff, maintain excellent standards of business conduct. Your actions to residents, family members, and community members reflect upon The Piper's reputation, which has been carefully developed over 60 years. Expectations are that you maintain high work standards and are courteous, friendly, helpful, hard-working and professional in all related activities. These expectations also require that you avoid any activity or interest, which may reflect unfavorably upon The Piper’s reputation.
Reporting Reasonable Suspicion of a Crime / Elder Justice Act
All Associates of The Piper have the following responsibilities and rights under the federal Elder Justice Act: If you reasonably suspect that a crime has occurred against a Resident or Person receiving care, you must report that suspicion to the Police and State Survey Agency.
Kansas City, KS Police Department – 913-573-6100
Kansas Department of Health Service Regulation 785-296-1500
You must make a report within 2 hours after you first suspect a serious bodily injury, and/or 24 hours after you suspect any/all other crimes. If you fail to report your reasonable suspicion of a crime, you may be subject to a civil monetary penalty of up to $300,000 and/or you may be excluded from participation in any Federal health care program. The Piper cannot punish you or otherwise retaliate against you for reporting your reasonable suspicion of a crime against a resident or person receiving care from this facility. You have the right to make a complaint to the DHSR (919-855-4520) if The Piper punishes you or otherwise retaliates against you for reporting your reasonable suspicion of a crime against a resident or person receiving care from this facility.
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