Page 59 - Bon-Vital-eCatalog-2020

ORDERING & POLICIES
Questions & Orders
Customer Service Representatives are available for all of your questions or orders 8:00 am to 5:00 pm (EST) Monday - Friday* or email info@bonvital.com. You may also visit bonvital.com.
Shipping Information
Stock items ship from North Canton, Ohio via FedEx Ground unless otherwise specified. Additional shipping services such as Air deliveries are available on in-stock items placed with a Bon Vital' representative prior to 2:00 pm Eastern Standard Time. All duties, taxes, or additional handling fees for non-U.S. orders are the responsibility of the recipient. Orders shipped Ground within the contiguous U.S. can be expected to arrive within 2-10 business days depending on the shipping location. Damaged, lost or missing items must be reported within 10 calendar days of order receipt.
Return Policy
Bon Vital' guarantees satisfaction with every product we sell. If you are not satisfiedwithanyproductorderedfrom Bon Vital', simply call to obtain a Return Authorization number. All pre-authorized
returns are subject to re-stocking fees. Returns are only accepted with pre- authorization and within 30 days from date of purchase at the discretion of Bon Vital'. All shipping fees including but not limited to Handling, C.O.D., Customs and Duties fees are non-refundable. Return shipments are the sole expense and risk of purchaser. Please be sure to securely package all products so that the products reach Bon Vital' without damage.
Product Warranty
Bon Vital' will exchange or replace products/containers with latent defects that are exchanged within 30 days of the date of purchase. All customers are responsible for the care and safe delivery of all products once in their possession. Whether a product has a latent defect will be determined by Bon Vital' at its sole discretion. Bon Vital' does not warrant any product that is or has been subject to misuse, negligence, accident, repair or alteration which, in the exclusive judgment of Bon Vital', affects the products stabilities and/or reliability. All warranties, includingthewarrantyofmerchantability and implied warranty of fitness for a particular purpose, immediately cease
and are void if authorized customer alters, modifies, or mixes Bon Vital' products in any way not in conformity with product use instructions.
Shelf Life & Cautions
Product stored in a cool, dry environment and void of direct light has an estimated shelf life as follows: Bon Vital' massage cremes, butters, lotions, balms, gels and polish of 24 months, and oils 18 months; Biofreeze Professional roll-on and gel of 24 months, and spray of 36 months. PLEASE NOTE: When laundering linens or clothing that have been in contact with Bon Vital' Products use caution. All Bon Vital' massage oil and gel products (oil based) are potentially combustible and can be combustible when exposed to high levels of heat such as a dryer. Bon Vital' recommends using a commercial grade detergent on all exposed articles of clothing and linens when washing. Also, Bon Vital' recommends using a medium or low setting of dryer or drip dry method. Please allow all items to cool completely before placing them in storage. Please consult your manufacturer's dryer guidelines for linens and clothing articles that have been in contact with oils.
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Call today for more details
Internet
E-Mail
Phone
Fax
Distributors in your Area
Contact a Bon Vital' distributor and order today!
bonvital.com
Please send all emails to
Toll Free 800.253.6466
Please send all faxes to
Shop online!
info@bonvital.com
8:00am to 5:00pm EST, Mon-Fri*
*Excludes holidays and weekends.
800.532.9228
ORDER OUR PRODUCTS WITH EASE!
Contact Customer Service at 800.253.6466 for a shipping quote
Performance Health®, Bon Vital’®, Wellness for the Skin®, OrganicaTM, completeTM, Therapeutic TouchTM, Hartland Oil®, It's What the Pros Use!®, Biofreeze® Professisonal, TheraBand®, the Color Pyramid DesignTM and Associated ColorsTM, CLXTM, Easy Grip LoopsTM, XactStretchTM, TheraPearl®, A New Degree of Relief®, Pearl Technology®, Eye-ssential®, Prossage® and Parabath® trademarks are property of Performance Health and/or its affiliates and may be registered in the United States and other countries. Unauthorized use is strictly prohibited. ©2018—Performance Health. All rights reserved. P09837 REV0
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Our dedication to bringing our customers high quality products and exceptional service is unsurpassed. All of our products are manufactured in the USA. Bon Vital' does not conduct animal testing.
a premium dual use creme