Page 16 - MidJersey Business - June 2014

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Fast growing PCS expands

to the mid-Atlantic corridor

P

MEMBER SINCE: 2013
CS, an award-winning IT irm best known for its : Computers, IT, and Technology cording to Mills. “I often
CATEGORY
highly visible serial entrepreneur, founder, and tele- LOCATION: Moorestown
talked to people that have
vision personality Anthony Mongeluzo, has opened : PCS provides cost-effective IT problems and recognize
SIGNIFICANCE
an oice in Edison. “We’ve always had a presence in solutions and custom-built, individualized they need help either from
South Jersey but as we expand, opening an oice in IT support plans that it the technology the technical side or from
needs of businesses.
the mid-Atlantic corridor allows us to respond even
the customer relations
faster to our customers’ IT needs, which has fueled our growth and aspect,” Mills says. “But

also allows us to reach this mid-Atlantic market,” Mongeluzo says. the complexities of the IT side and the simple fact that so much
This latest expansion is another notch in the growth chart for
of their business is buried in their computer contributes to their

PCS, which started out in the humblest of beginning in 2002. Mon- fear of making a change. The result is they put up with techni-

geluzo, 33, was still a business major at Rowan University when he cians who are either inept, have less experience, or provide lousy
started the company in the spare bedroom of his parents’ home.
customer service.”

Today, the company operates in four states and has more than The move to Edison ofers that in-person reassurance. While
45 employees. Several years ago, it discontinued its consumer- they conduct many of their “ixes” remotely by technicians, occa-

based service, instead focusing all its attention on customized IT sionally a repair requires an onsite visit and review, especially if
business solutions for its clients.
it’s a hardware issue. Mills says when PCS takes over they deliver

“We call it ‘IT Built to Scale,’” says Mongeluzo, who is a FOX29 the “ease of transition.”
(Philadelphia) on-camera IT expert. “Most companies pitch a “It’s changing IT vendors without realizing you’ve changed,”

boilerplate IT solution, but we really review not only where the he says, “except that when a problem crops up, you get the re-
company is but where it expects to be in two to ive years. This sponse you expect.”

allows a client to have all the IT power they need as they grow, at If you placate IT separation anxiety and you ix the customer’s
a price that’s afordable immediately.”
service issues, what’s left? Simply trust, says Mills. A company

The new location, in the Raritan Plaza section, will ease the must answer the questions: Do I have trust in PCS that it will
anxiety for area businesses who need better IT management yet keep my company’s IT issues conidential, are its technicians

might be reluctant to switch to a irm that’s not in the region. It’s a superior, and will it respond quickly?

common fear, according to PCS managing director Anthony Mills.
For the answer, Mills points to founder Anthony Mongeluzo.
Companies always have a huge wall of fear that surrounds any “He’s earned the trust of his audience, and that’s what PCS does

transition decision from one computer vendor to another, ac-
with its clients,” Mills says. “We say, we do, and we deliver.”

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