Page 48 - MidJersey Business - May 2014

Life Style

{ Ask a BUSY PERSON }

Describe your morning routine.
What leisure activities occupy your

My alarm goes of at 4:44 a.m. and, time away from the oice?
within two snoozes, I am up and A mom never has enough leisure

preparing for the day. Some days, that time. Last year, I took tennis lessons
includes watching the previous night’s for the irst time and right

Daily Show with Jon Stewart simply now I’m enjoying
because it’s nice to start your morning taking weekly art

laughing. After my daughter and son lessons.
are started on their days, I clean up,

check email, and head out the door
between 8 and 8:30 am.

How do you wind down at the end of

a busy day or week?
Fill in the blank: Most people don’t
Of course my day doesn’t end when
know that I ______________

I leave the oice. Around 8 p.m. when love to clean out a closet!

I’m inished cooking dinner, have
spent time catching up with my chil- PATTY GENOVAY
What is the most valuable lesson you

dren, and making sure they’re ready have learned in business?
for the next day, I hit play on my DVR Your beliefs about a situation will President, TRAF Group

to unwind. If my batteries need seri- be the diference between you making d/b/a A-1 Collection Service, Credit America
ous recharging on a weekend—I may it or not. Watch the stories you tell

binge-watch a series like Breaking Bad yourself because that’s how things will
or Scandal.
After graduating from Rider
turn out.

University in 1980, Genovay
joined A-1 Collection Service to Describe the characteristics of a

manage the legal department. With successful professional in your
industry.
an entrepreneurial vision for what
could be, she connected with two Our industry is challenging and it’s
probably a fair statement to say that
outside investors to purchase the
company, forming the TRAF Group. most professionals did not set out to

Home to A-1 Collection Service and become bill collectors. But success for
now Credit America, the TRAF Group us is in hiring people who, irst and

offers accounts receivable manage- foremost, wake up happy. Combine
ment services to clients in health that with having intelligence and skill

care, retail, commercial, and govern- in the art of negotiation and you have a
ment sectors.
success story.

Inspired by her belief that success
for their clients is realized through

a performance-focused approach, What is a perfect day?
Genovay provides regular develop- I like busy days—the kind of day

ment opportunities for her team, where you look at the clock and can’t
believe how much time has gone by.
invests in technology and facilities,
and leads an ongoing approach to For me, these are high-energy,
problem-solving days that allow me
achieving operational excellence
She has served as a board mem- to overcome several challenges on the
path to opportunities.
ber for more than 20 years for the NJ
Association of Collection Agencies If you could learn any skill, what

and is the state delegate to ACA In- Biggest pet peeve.
would it be?
ternational, the Association of Credit People who do not understand the To become an accomplished oil

and Collection Professionals.
power of gratitude.
painter and artist.

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