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Clinical Excellence
The organization’s community-based Board of Trustees has made achieving clinical excellence BayCare’s top priority. As a result, the health system created clear goals around this effort in 2016 and included those initiatives in its comprehensive strategic plan.
BayCare’s definition of clinical excellence includes achieving top scores for its individual hospitals and the overall health system when compared with their national peer groups, as measured by Truven Health Analytics’ balanced scorecard rating. Truven is a national analytics and benchmarking company focused on the health care industry. In that effort, BayCare has made solid progress.
Mease Countryside Hospital achieved a balanced scorecard in the top 10 percent when compared to its national peer group. Morton Plant Hospital and South Florida Baptist Hospital achieved a balanced scorecard in the top 20 percent. BayCare’s other hospitals are also trending in the right direction to achieve this top designation. In November 2016, Truven also named Morton Plant Hospital to its annual list of 50 Top Cardiovascular Hospitals in the United States—for the 15th time.
But Truven rankings are just part of the picture.
There are also numerous publicly reported measures available in health care. With the goal of clinical excellence in mind, BayCare set the ambitious goal in 2016 to move its performance within the top 25 percent, known as top-quartile, when compared to similar-sized hospitals and health systems around the country.
Specifically, BayCare is focused on getting top-quartile performance on 75 percent of selected, nationally recognized metrics in the areas of Ambulatory/Post- Acute Care, Hospitals and Medical Offices.
Currently, BayCare has achieved top-quartile performance for:
■ Thirty-five percent of publicly reported measures for its ambulatory/post-acute care
■ Ten percent of publicly reported measures for its hospitals
■ Forty-eight percent of publicly reported measures for its medical offices
The bottom line is that BayCare has made good progress on this goal, but still has important work ahead.
BayCare’s HomeCare division, the second largest in Florida, also has been the repeat recipient of the HomeCare EliteM designation, an annual compilation of the most successful home services providers in the United States. BayCare HomeCare also is accredited by The Joint Commission, the highest standard of quality within the industry, and ranked in the top 25 percent of all home care agencies in the nation, based on quality outcomes, quality improvement and financial performance.
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