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Workplace Chaplain Services, LLC. Chaplain Assistance Program (CAP) Frequently Asked Questions What is a Chaplain Assistance Program (CAP)? A Chaplain Assistance Program (CAP) is a personal, voluntary, confidential employee care benefit available to employees and their dependents. Corporate chaplaincy provides caring, compassionate chaplains who are available to serve all employees 24 hours a day, 7 days a week, 365 days a year. Chaplains help employees connect with the resources they need to reduce stress, and they ensure that employees do not have to feel alone when life gets overwhelming. They also serve as a support to managers who are trying to deal with the complex personal situations that employees bring to work. As chaplains build relationships with employees, they are available both to provide support and encouragement when things are going well and to help facilitate creative problem solving when employees are struggling with any number of personal issues. What is a workplace chaplain? Many people are familiar with chaplains in hospitals or in the military. A workplace chaplain fills a similar role in the workplace. Trained in creative problem solving, workplace chaplains are available 24/7/365 for employees and their dependents. They walk through life with employees, care for them, serve as a confidential listener, and offer assistance and resources to help the employee as they walk through difficult times. Why is corporate chaplaincy a benefit to the employer/employee? Corporate chaplaincy looks at the employee as a whole person. Workplace chaplains know employees have a life outside of work, and they realize that challenges that occur in the employeeâ€™s personal lives can carry over into their workday. By offering a Chaplain Assistance Program, employees have a place to turn when challenges come that helps them feel better and be more productive at work and at home. Does a chaplain in the workplace interfere with employees getting their jobs done? No. The role of the chaplain is to help employees deal with the issues in life that distract them from work and make it more difficult for them to focus and be their best. At Workplace Chaplain Services, LLC, the typical chaplain/employee interface will occur during the chaplainâ€™s regular hours in the office or by phone or email. If you would like to have a more in-depth discussion or request additional assistance from the chaplain, follow-up conversations can be arranged outside of work hours. These arrangements may include communicating through email, setting aside time for a confidential phone call, or getting together during a break or lunch time. Additionally, a more in-depth discussion may occur at a neutral location. If a prolonged visit at the workplace appears necessary, the employee will need their supervisorâ€™s approval prior to any such meeting taking place. Having a conversation with a chaplain brings a fresh set of eyes and ears to a problem and offers all employees a safe place to deal with the issues of life.