Page 482 - eBook Version 8 Book 1 of 2 JUL 2022
P. 482
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Hallway Encounters: Smile to and acknowledge everyone you meet, even in passing. This makes a difference!
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Subsequent Encounters: You may casually share your name without sounding formal, “In case you forgot, I’m ___.”
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Repeat Procedures: If you think they know how long something might take, you may casually remind them.
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Subsequent Encounters: Your “thank you” section will evolve over time, as you get to know them.