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According to Wayne McNeil, co-founder of Respect Group, “Polices and procedures are necessary, but they typically sit on the shelf until an issue arises. You really do need to have proactive training that creates standards, empowers the bystander and refers to the policies/procedures. Ultimately, your risk mitigation strategy needs to be in sync with your desire to drive a positive culture.”
He indicates that this message needs to come from leadership. It can start with HR professionals saying that they need to be
proactive; they can plant the seed. But the tone of the culture, the commitment and the accountability must be set by senior leadership.
Blaine Donais, president and founder of the Workplace Fairness Institute says, “Unresolved con ict is one of the top 5 indicators of bullying and harassment. Organizations need to ensure that employees have options to successfully resolve con ict. We have found that instituting a Workplace Ombudsman Of ce provides employees with a safe, con dentialspacetosupportinthe resolution of con ict.”
Bullying, Abuse, Harassment, and Discrimination can be successfully addressed when it appears, and golf course course owners and operators can take steps to be proactive in preventing these behaviours. These steps will help your organization to create an environment in which employees can be successful, thereby ensuring your operation’s success.
Golf Business Canada
NGCOA Canada members now have access to the Respect in the Workplace program and receive special member pricing. You can ensure your staff is protected through online training to educate on BAHD (Bullying, Abuse, Harassment, Discrimination).
Simply contact Respect Group and enroll your facility for the online program. You can direct your staff to the online link and have each staff member complete the training on their own time. NGCOA Canada members receive special rate of $27/plus taxes per student. This is a saving of 33% off regular rates. https://ngcoa-canada.respectgroupinc.com/
Respect in the Workplace protects your business from dangerous behaviour and the potential rami cations that go along with it. Protect you and your staff today.
ENDNOTES:
1 www.reuters.com/article/us-work-mentalhealth/three-in-10-workers-say-workplace-not-psychologically-safe- idUSBRE82D0LF20120314 2 www150.statcan.gc.ca/n1/pub/75-006-x/2018001/article/54982-eng.htm
3 www.mentalhealthcommission.ca/sites/default/ les/february_workplace_webinar.pdf
4 https://hbr.org/2018/07/do-your-employees-feel-respected
5 www.cos-mag.com: Addressing workplace bullying, harassment must be a business priority, Panel January 31st, 2019 6 www.mentalhealthcommission.ca/sites/default/ les/february_workplace_webinar.pdf
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Golf Business Canada