Page 20 - CTE BROCHURE_UK 002 June 2021
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AFTER SALES SERVICE
FAST, EFFICIENT, VERSATILE: SERVICE THAT WORKS
HELPLINE
For fast and efficient technical support you can rely on CTE UK , thanks to a dynamic and organised team we aim to give you fast and efficient support by telephone.
PARTS SERVICE A
When you need a spare part, CTE’s specialist team is available every day from 09.00hrs to 17.00hrs Monday to Thursday and 09.00hrs to 16:00hrs Friday’s to give you what you need.
SCHEDULED MAINTENANCE B
We offer a of planned maintenance service -
the CTE Maintenance Programme - with periodic inspections to ensure the best performance of our platforms. Because we put a relationship of trust with our customers first.
AUTHORISED SERVICE CENTRES
CTE UK Ltd is not a dealer we are part of the manufacturer so you are assured to be dealing direct.
SOFTWARE KIT REMOTE ASSISTANCE
The software kit remote service enables us to check the status of the platforms directly from our office, wherever they may be.
CTE REPAIR TIME SCHEDULE
The customer can check exact cost and time of assistance thanks to the CTE Repair Time Schedule formula.
