Page 147 - BAYADA Our Brand Guide
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Long term:
• Become their go-to for home health care
• Win a BAYADA advocate among coworkers, patients, and partners
Care by Asking
First, understand each referral source. Case managers and others are huge contributors not only to patient health, but to the bottom line for many organizations. We want to lead with empathy and deliver solutions.
Some questions to ask:
What’s your biggest challenge in getting the right home care for discharged patients?
What specialized care needs do your patients/residents have?
How much of your time is spent setting up and solving problems with patient aftercare?
What are the main factors for you in ensuring that patients aren’t readmitted?
How do you reduce the length of hospital stays without increasing the risk of readmission?
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Our Stakeholders: Referral Sources
