Page 5 - Owl's Roost Guest Information

Check-in / Check-out
We operate a self check-in system. Your cottage will be open when you arrive and the key will be left inside. There's a key safe for you to use while you're here and you'll find the code on the Welcome sign along with WiFi details.
We'll be on hand should you encounter any problems getting in and will make sure we see you to check you have everything you need.
Check out
Check out time is 1030. Please help us by taking out all the recycling and rubbish (see section on where to put your rubbish) and making sure the fridges are emptied. If you’re leaving early, please let us know.
If anything has got broken or damaged during your stay, please let us know before you leave so we can make sure it’s fixed before the next guests arrive.
Please leave the key in the cottage when you leave with the door unlocked.
Heating
The heating and hot water in your cottage is set to make sure you’re warm and comfortable during your stay.
Heating
The individual radiators are each controlled by a thermostatic control valve. The heating will be available (except when it’s hot in the summer) from 0700-0930 and from 1730-2200 (longer when it’s cold). If you think the overall temperature needs adjusting, please let us know.
The rooms downstairs have underfloor heating which is set to keep the rooms at a comfortable temperature.