Summer 2016

                                                                 COLOURS OF

                                                           CRANBROOK

                 Hello                                     We’ve had much growth and movement amongst staff
                                                           this year, with promotions to the new residences and
                                        From Kerry Mann    within the residences. Staff have moved around both
                                                           in promotions, training and assistance with the new
2016 has been a wonderful, exciting and inspiring year     residences and implementation of new systems.
at Cranbrook Care. It will certainly go down as our        Thank you all for your stellar performances.
biggest in Cranbrook Care’s history. I am so proud of all
staff and what you have achieved – Your support, team      In 2017 we will be working on service training and
work, patience and excitement is something everyone        implementation for all staff across all residences.
should be proud of.                                        We are extremely excited about our health and
                                                           wellness program through the Social Club. This will
Our ethos has always been, Wellbeing, Security &           provide, tools, support, camaraderie and a little friendly
Excellence. We’re not just striving for outstanding        competition between residences. There will be lots of
standards in our built environments and locations,         prizes and fun along the way too!
but also in the physical, social and emotional care we
provide our residents right along the spectrum of care,    William Cape Gardens will be having its 10th
from at-home services to retirement living to on-site      anniversary in 2017 and we will be celebrating
aged care. And I know we are doing an outstanding job.     with a masquerade ball in December.

                                                           Renovations at William Cape and Lansdowne Gardens
                                                           commenced in 2016 and more to come in 2017.

                                                           We achieved a roll out of many new systems and
                                                           training in; LeeCare, W&L, Mindbody, Intranet
                                                           and Epicor upgrade. Plus extensive training in finance,
                                                           management and education. This will continue
                                                           throughout 2017.

                                                           With warm wishes