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and a comprehensive analysis is made under its Internal Capital Adequacy and Assessment process (ICAAp).
1) liquidity Risk
2) Information Security risk
3) IT risk
4) Outsourcing risk
5) Compliance Risk
6) Interest Rate Risk
7) Reputational Risk
8) Strategic Risk
The Bank’s risk management framework is based on a clear understanding of the above risks, disciplined risk assessment and measurement procedures and continuous monitoring. The policies and procedures established for this purpose are continuously benchmarked with international best practices. The Bank has an oversight on all the risks through regular monitoring of Key Risk Indicators and benchmarks against each type of risk.
Further, the Board reviews the risk management framework of the Bank and verifies adherence to various risk parameters and compliances at quarterly intervals. The RMC approves all its risk-related policies, including the quarterly/half-yearly/annual review reports of major Risks.
the Bank has in place effective risk management policy (ies) which highlights the functions, implementation and the role of RMC and the Board.
WHISTLE BLOWER POLICY/VIGIL MECHANISM
the Bank’s Whistle Blower policy allows employees, directors and other stakeholders to report matters such as genuine grievances, corruption, fraud, misconduct, and instances of leakage of unpublished price sensitive information (“UPSI”), misappropriation of assets and non-compliance of code of conduct of the Bank or any other unethical practices. the policy provides
adequate safeguard against victimisation to the Whistle Blower and enables them to raise concerns and also provides an option of direct access to the Chairman of Audit Committee.
During the financial year ended March 31, 2020, none of the personnel have been denied access to the Chairman of the Audit Committee.
the Whistle Blower policy is available on the website of the Bank at https://www.ujjivansfb.in/corporate- governance-policies.
Name and Address of the Whistle and Ethics Officer
Mr. Sanjay Kao – Head of Human Resources
Ujjivan Small Finance Bank Limited
Grape Garden, no. 27, 3rd “A” Cross, 18th Main, 6th Block, Koramangala, Bengaluru – 560095, Karnataka
Email:sanjay.kao@ujjivan.com
Protected disclosures against the Whistle and Ethics officer should be addressed to the Managing Director and CEO of the Bank and the protected disclosure against the Managing Director and CEO of the Bank should be addressed to the Chairman of the Audit Committee.
Name and Address of Managing Director and CEO of the Bank
mr. nitin chugh
Ujjivan Small Finance Bank Limited
Grape Garden, no. 27, 3rd “A” Cross, 18th Main, 6th Block, Koramangala, Bengaluru – 560095, Karnataka
Email: nitin.chugh@ujjivan.com
Name and Address of the Chairman of the Audit Committee
Mr. Mahadev Lakshminarayanan
26, 25th Main, Near LIC Apartments, J P Nagar 1st Phase, Bangalore South, Bengaluru-560078,
Karnataka
Email:m.lakshminarayanan@ujjivan.com
the confidentiality of those reporting violations is maintained and they are not subjected to any discriminatory practice.
the status of the whistle blower complaints received and resolved by the Bank:
number of Whistle Blower Complaint at the beginning of the financial year ended March 31, 2020 0 number of Whistle Blower Complaint received during the financial year ended March 31, 2020 16
number of Whistle Blower Complaint resolved during the financial year ended March 31, 2020 15 number of Whistle Blower Complaint at the end of the financial year ended March 31, 2020 1
Particulars
Number of Complaints
156 | AnnuAl RepoRt 2019-20